All orders are hand poured and created on a custom basis for each customer. It's one reason we have a very strict NO REFUNDS policy. We follow the same guidelines as pharmacies selling prescription drugs. NO RETURNS. We cannot resell fragrances that have been created for a custom order and returned to us, because we can't guarantee they weren't tampered with while they were out of our possession. Thank you for understanding.
We offer sample sizes for low cost for customers to try any and all fragrances before committing to purchasing larger amounts. Returns sent without our authorization will be discarded and no credit will be given
Once ordered we are not obligated to change orders. We will make an attempt within 12 hours of ordering.
Please purchase samples of any fragrance you would like to try before making a larger purchase. Test fragrances on your skin to make sure you are not allergic to any compounds used in any fragrances. We have a NO RETURN / NO REFUND POLICY. 
Please inspect all products within 48 hours, to inspect for any damage that may have occurred in transit. 
All scented products: Body Oils, Lotions,Body Wash, Shower Gel, Incense Oil,  etc are customized blends we formulated, those are our renditions.