Return Policy
At FragrantBodyOilz, every product is made fresh—just for you. Because of the handcrafted and hygienic nature of our oils, sprays, lotions, and skincare products, all sales are final. This ensures the highest standards of safety, freshness, and integrity for every customer.
🚫 We Do Not Accept Returns or Exchanges
We’re unable to accept returns or process refunds once an order is placed. This includes:
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Change of mind
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Disliking a fragrance
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Skin sensitivity or allergic reactions
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Duplicate orders (unless we are notified before fulfillment)
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Incorrect selections at checkout
Please double-check your cart and shipping information before completing your purchase.
🧪 Not Sure What to Order?
We got you! We always recommend starting with our half-dram testers—the perfect way to explore new scents before committing to full sizes. Testers are available for nearly every fragrance on our site.
📦 Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, reach out within 48 hours of delivery (or expected delivery) so we can help. For insured packages, we will guide you through the claims process and do everything we can to make it right.
We do not offer refunds for:
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Uninsured packages marked “delivered” by the carrier
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Delays due to carrier issues
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Refused or undeliverable orders
✏️ Order Changes or Cancellations
Because we process orders quickly:
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Changes or cancellations must be requested within 2 hours of purchase. This does not guarantee we can change or cancel your order
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Once fulfillment begins, we cannot modify or cancel your order.
💛 Thank You for Understanding
We stand by the quality of our vegan, cruelty-free, American-made products—and we want every experience with FragrantBodyOilz to smell amazing from start to finish. If you ever have questions before ordering, we’re happy to help at support@fragrantbodyoilz.com.
🫶🏽
– FragrantBodyOilz Customer Care